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Alcon
Year:
2022
Tags:
  • UI UX
  • PRODUCT DESIGN
  • DATA VISUALIZATION

Alcon is the global leader in eye care, dedicated to helping people see brilliantly. With a 70+ year heritage, they are the largest eye care device company in the world – with complementary businesses in Surgical and Vision Care. It is a truly global company that works in over 70 countries and serves patients in more than 140 countries.

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Originally designed as a web-ordering portal for Alcon contact lenses, it has grown into a multifunctional back office system for the company’s partners, with a CRM, marketing, financial and other modules. As part of its strategy to keep enhancing the distributor experience, Alcon wanted to simplify the ordering process.

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  1. Order-processing and tracking
  2. Custom-made loyalty program support
  3. CRM
  4. BI and analytics
  5. Marketing support catalog
  6. External API
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Customer’s feedback — SK.RU.